Real-time visibility into active calls, waiting times, and agent statuses.
See customer history, sentiment, and feedback in one place.
Generate reports on calls, agent activity, and customer satisfaction.
Grimo Call centers to transform raw data into actionable insights. Founded in 2015, our platform helps teams of all sizes reduce costs, improve agent performance, and deliver exceptional customer experiences.
Process 10,000+ calls/sec with real-time analytics.
SOC 2 compliant with end-to-end encryption.
Works with your existing CRM, VoIP, and helpdesk tools.
“Grimo has completely transformed the way we manage our support operations. The real-time insights and agent analytics are unmatched. It's an essential tool for any high-performing call center.”
“Grimo has completely transformed the way we manage our support operations. The real-time insights and agent analytics are unmatched. It's an essential tool for any high-performing call center.”
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